Your home,
delivered with care.

From placing your order to welcoming your new furniture, we want your delivery experience to feel simple, clear and stress-free.

Explore delivery information →

Thoughtfully selected furniture. A delivery experience designed around your home.

A LITTLE CARE IN EVERY DELIVERY

XPRESS LIVING Made for your home

Clear Information Know what to expect from your order.

Delivery Updates Check your order communications for updates.

Here to Help Contact our team if you need assistance.

THE ESSENTIALS

Delivery, made simple

Every order is different. Your order confirmation and the information provided for your selected product are the best places to check your delivery details.

Delivery times

Delivery estimates can vary by product and destination. Please refer to the delivery estimate shown for your item and any updates sent after ordering.

Delivery charges

Any applicable delivery charges should be displayed during checkout before you complete your purchase. Review your order summary for the details that apply to you.

Delivery address

Please check your delivery address carefully before placing your order. If you need to change it, contact us as soon as possible; changes may not always be possible after dispatch.

FROM ORDER TO DOOR

What happens next?

Here is a simple guide to the usual stages of your order. The exact process may vary depending on the item.

STEP 01

Order placed

Keep your order confirmation for your records and check that your details are correct.

STEP 02

Order processed

Your order moves through processing. Please check your email for any relevant updates.

STEP 03

Delivery arranged

Look out for delivery or dispatch information where provided for your order.

STEP 04

Welcome it home

Make sure someone can receive the delivery and that access to your property is ready.

BEFORE ARRIVAL

Make room for something lovely.

A little preparation can help your delivery go more smoothly. Please check your product information for any item-specific delivery or handling requirements.

✓ Double-check your delivery address and contact details.

✓ Measure doorways, hallways, staircases and the intended space for your furniture.

✓ Clear a safe path from the entrance to the room where the item will go.

✓ Check your order messages for any instructions or arrangements you may need to follow.

✓ When your order arrives, inspect the packaging and item and contact us if you notice a problem.

WE'RE HERE FOR YOU

A question about your delivery?

If you need help with an order, a delivery update or an issue with your item, get in touch with our customer support team. Please include your order number when contacting us.

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GOOD TO KNOW

Delivery FAQs

A few helpful answers to common delivery questions.

How can I check my delivery estimate?

Check the product page, your order confirmation and any follow-up messages from us. Estimates can differ by product and destination.

Can I change my delivery address?

Contact us as soon as possible if your address needs changing. Once an order has been processed or dispatched, changes may not be possible.

What should I do if my delivery is delayed?

Check your latest order communications first. If you still need help, email our support team with your order number so we can assist you.

What if my item arrives damaged or something is missing?

Please contact us promptly at Info@xpressliving.co.uk with your order number, a description of the issue and photographs where helpful. We will advise you on the next steps.

Will my furniture be assembled?

Assembly and installation arrangements depend on the product and the service selected. Please review the relevant product information and order details before delivery.

How do I contact XPRESS LIVING?

Email Info@xpressliving.co.uk or call +44 7466 630621. Including your order number will help us assist you more efficiently.

XPRESS LIVING